Frequently asked questions
Do you make to size?
Yes, most of our tables and cabinets can be made to size. Fitted furniture is of course designed specifically to your requirements.
What areas do you cover?
We deliver giftware & small items of furniture nationally. Larger items, those requiring complex assembly and fitted furniture are delivered throughout Derbyshire, South Yorkshire, Nottinghamshire and Staffordshire. If further away, please do ask as we can somtimes accomodate your needs depending on circumstances.
Do you take card payments?
Yes we do. Bank transfer & cash are welcome, as well as paypal for small items and accessories.
How soon can I expect delivery?
We make a large range of goods. Some are in stock for imediate dispatch. Most can be made to order within a few weeks. Some more complex items might take 6-8 weeks.
What are your social and environmental policies?
We never use tropical hardwoods.
What quality assurance do you offer?
First and foremost we make things properly using tried and tested methods. We've been making furniture for nearly 20 years. Of thousands of items delivered, I can count on the fingers of one hand the number of products reported broken - usually due to hidden timber defects or miss use (like being dropped down the stairs while moving house!). All have been promptly repaired free or at minimal cost.